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See what the press are saying about us

If you’re looking to see what the industry thinks about Octopus CX, here’s where to start. 

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Webtext Launches Cloud Messaging Campaign Manager (MCM)

WEBTEXT plans to OEM and license MCM to cloud platform providers and technology partners.

Press
5
 min read
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Webtext Announces Messaging Integration with Adobe Campaign

WEBTEXT 2-way messaging using Adobe Campaign is now commercially available and was recently deployed by a large insurance company in Canada.

Press
5
 min read
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Webtext Combine Artificial Intelligence with Smart Messaging to Improve Customer Experience

WEBTEXT, a leading provider of enterprise messaging announced today that its ServiceNow CRM messaging solution is being deployed by NOW customers in North America.

Press
5
 min read
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Webtext Launches CX Hub a New Standard in Customer Care

“WEBTEXT CX Hub platform allows companies to access a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data,” said AJ Cahill, WEBTEXT CEO. “Making it possible, for example, to digitize conversations (voice or messaging) in real time and mine data plus more.”

Press
5
 min read
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Webtext Becomes a ServiceNow Technology Partner

“WEBTEXT is honored to be selected by ServiceNow to deliver our smart messaging solutions to ServiceNow CRM customers”, said AJ Cahill, WEBTEXT CEO. “Becoming a ServiceNow technology partner and having our agent messaging solution published in the NOW Store is an important milestone for WEBTEXT, extends our market reach and further validation of our easy to deploy enterprise messaging solutions.”

Press
5
 min read
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Webtext Brings Smart Messaging to Five9 Contact Center

“We’re very excited to become a Five9 technology partner and to offer Five9 customers our suite of smart messaging solutions”, said AJ Cahill, WEBTEXT CEO. “As demand for omni-channel and messaging use by enterprise continues to grow, being able to deliver a “live” person to person customer engagement experience thru SMS, Facebook Messenger, WhatsApp and other social channels is very important to cloud contact center customers.”

Press
6
 min read

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