Add messaging to your Five9 contact center and transform your customer experience
If you use a Five9 contact center, Octopus CX can bring you the additional channels of SMS text and MMS picture messaging plus Facebook Messenger, Twitter and other popular messaging channels to transform customer experience.
Octopus CX is the only messaging company fully integrated with Five9 contact centers. We give customers the option to use messaging in support of voice, enabling more customers to be handled in their preferred channel with their preferred device. Your customers’ experience will be transformed and so will your business.
Octopus CX cloud based service makes integration into Five9 contact centers fast, painless.
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